How to fix QuickBooks could not connect to email server problem

QuickBooks is absolutely one of the best accounting software; however this doesn’t make it error-free. Just like different software, QuickBooks additionally includes codes and algorithms, which makes it at risk of positive errors.

While using the web mail in QuickBooks Desktop, after entering the email and password, the user might get the following error message:

 

1.       Couldn’t Connect to Email Server we were unable to connect to the email server for your email provider.

2.       QuickBooks was unable to send your form for the following reason:
QuickBooks was able to connect to the remote server but could not understand the server’s response. Please try again to see if the problem has been corrected on the server.

 

Methods to resolve QuickBooks could not connect to the email server error:

 

1.   Update to the latest release:

·         The first step is to go to the ‘Update to the Latest launch page‘.

·         The subsequent step is to make certain the product is selected. In case its miles not, go to the ‘Change link‘after which select the ‘QuickBooks product‘.

·         Now, select the ‘replace‘button to ‘down load‘the ‘replace file‘.

·         The very last step is to select the ‘Setup automated updates‘to examine the manner to set QuickBooks to automatically down load and additionally deployation the modern-day updates.

 

2.   Check the settings in the web mail preferences:

·         The user is needed to select ‘Preferences‘, from the QuickBooks ‘Edit‘menu.

·         After that, pick the ‘Send forms option‘, at the left pane.

·         Moving ahead, the consumer have to select the e-mail account that they may be using, below the ‘My preferences‘option, observed with the aid of using deciding on the ‘Edit‘option.

·         Now the subsequent step is to visit the ‘SMTP Server details‘phase in the ‘edit e-mail information screen‘, observed through ‘placing the server call and port‘to the e-mail company settings. The consumer has to refer to ‘Set up the e-mail provider in QuickBooks desktop‘for a listing of ‘SMTP Server‘and Ports.

3.   Reset Internet Explorer settings to default:

·         To start with, the person is needed to open ‘Internet Explorer‘, after which pick the ‘Tools menu (Alt + T)‘ or the ‘tools icon‘.

·         After that pick the ‘Internet options‘.

·         Now, go to the ‘Advanced tab‘, after which ‘Restore Advanced Settings‘.

·         The remaining step is to pick ‘OK‘, accompanied via way of means of near the browser.

 

Contact Us:

It is hoped that the above steps will definitely help to resolve how to fix QuickBooks could not connect to email server problem? If in case you are still getting problem with the same issue you can directly get in touch with our Quick book live chat support team. Our support team will help you to resolve your issue.

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